BuyerScore reviews

Wheeler Motor Company

Overall rating

4.61
5
853
4
246
3
58
2
10
1
15
97% of reviewers would recommend this dealer
Customer Service
4.70
Knowledge & Expertise
4.62
Vehicle Presentation
4.71
Dealer Facilities
4.21
Finance & Insurance
4.70
Trade-in Process
4.31
Based on 1182 reviews. View all

Top reviews

View all 102 reviews
A
Anonymous
Oct 2026
It was a nice experience with WMC. John helped a lot explaining about the car and helped with every requirement. And also Mark helped to get the finance in 10 minutes. Ov...
A
Anonymous
Oct 2026
Professional team.
R
Ronald W
Dunedin
Oct 2026
Tony was really good at keeping me informed in the two weeks leading up to my purchase of the Explorer. There was alot of interest in it, and I wasn’t able to view it imm...
A
Anonymous
Oct 2026
Excellent professional service
J
Joshua T
Auckland
Oct 2026
From the first contact through to receiving the car was a fantastic experience, Nathan and Tony made the process very easy and communicated with me through every step. V...
J
Jake K
Queenstown
Oct 2026
The entire process from first viewing some cars to test driving and then to the settlement, including rego/wof (new import to New Zealand) was very smooth and painless. I...
G
Gary Burke
CHRISTCHURCH
Oct 2026
Karan was prompt responding to my Trade Me enquiry. Will and Glen were great. They were very easy to deal with and professional. They made the experience from start to f...
E
EVOKE RENOVATIONS LIMITED T/A Evoke Bathrooms & Kitchens
CHRISTCHURCH
Sep 2026
Good service, nice and easy.
A
Anonymous
Sep 2026
Excellent company and you're well looked after Great knowledge of the car!
A
Anonymous
Sep 2026
Very professional
A
Anonymous
Sep 2026
Highly recommend Will and Ranulf - responsive to our needs and the presentation and handover of our new JAC PHEV Ute was first class. Thanks team!
R
Rommel M
CHRISTCHURCH
Sep 2026
I had a great experience buying my car from this dealer. The service was excellent, and the staff were friendly, helpful, and professional. The whole process was smooth a...
J
John T
Pukaki
Sep 2026
These comments are made with the caveat that I have yet to take delivery of my vehicle so a final judgement of the entire process will have to wait until then, Let me al...
  • Answered by Wheeler Motor Company
    Good Afternoon John, Your kind review is much appreciated! It has been a pleasure to deal with you. All your objections have been more than reasonable, with all things considered. As always, WMC strives to go the extra mile for all our clients. Myself, and the rest of the WMC team is looking forward to the day you arrive back to NZ to take delivery of your new vehicle. Don't hesitate to reach out if you need any further assistance in the meantime. Cheers, Jean Tomuli
N
Noel M
Alexandra
Sep 2026
Service was good and I have no complaints
A
Anonymous
Sep 2026
Overall, I had a very good experience with Wheeler Motors Premium. The team was friendly, professional and helpful throughout the purchase process. They answered my quest...
P
Paul S
CHRISTCHURCH
Sep 2026
From the moment we entered, the service was very user friendly, knowledgeable and professional.
M
Monique M
Richmond
Sep 2026
Very friendly and knowledgeable service. The whole process was so easy from start to finish. Highly recommend.
B
Barbra B
Rolleston
Sep 2026
Tony was very patient and personable. He made me feel very confident about taking the Hybrid out for a test drive and we were blown away with the team’s ability to ‘ ge...
G
GROUNDED COMPANY HQ LIMITED T/A Grounded Company HQ
Whanganui
Sep 2026
Karan was great to deal with. Actioned all things that were promised to us. Very happy with the process. Thank you.
D
Donavan P
CHRISTCHURCH
Sep 2026
Nathan and Karan were awesome. They made the whole process so much better.
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WMC BASIC SERVICE - 10 POINT CHECK FROM $199

  • Replace Oil and filter
  • Check brake fluid level
  • Check power steering fluid level
  • Check coolant fluid level
  • Battery health check
  • Check Tyre condition and pressure
  • Auto trans, CVT fluid levels and hoses (visual leak inspection)
  • Check Wiper blades
  • Refill window washer fluid
  • Key Batteries
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WMC SMART SERVICE (OUR MOST POPULAR) FROM $299

All of the benefits from our basic service plus ..

  • Brake Pedal and parking brake operation check
  • Air conditioning system operation
  • Electrical equipment operation
  • Spare tyre condition & Pressure/ check tools
  • Check Fuel tank cap
  • Cabin Air filter
  • Cooling and heater system hoses
  • Check Drive belts
  • Check Front brake pads and discs
  • Brake Pipes and hoses
  • Steering wheel, linkage, rack rubber boots
  • Drive shaft joints and boots
  • Front and rear suspension components
  • Exhaust system and mountings
  • Body and under body chassis condition
  • Torque all wheel nuts
  • Brake and clutch fluid levels
  • Transfer fluid (If Applicable)
  • Road test Vehicle
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WMC COMPREHENSIVE SERVICE FROM $399

All of the benefits from out Smart service plus ..

  • Full brake clean and inspection
  • Electronic diagnostic check with scan tool
  • Tyre Rotation (if requested)
  • Check over Windscreen for any chips or cracks
  • Check Wof and rego are up to date
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Had an accident? What to do in the event of a traffic accident.

  • Make the accident scene safe.
  • Switch off vehicle.
  • Turn hazard lights on.
  • Notify Police if there are any injuries.
  • Keep everyone off the road and away from the accident.
  • Stay calm and do not make any rash decisions.
  • Exchange details with involved party - Registration number, Name, Insurance company details.
  • Obtain contact details from any witnesses of the accident, and the incident reference number should the police attend.
  • Do not drive your vehicle if it is not roadworthy.
  • Get the contact details of your towing company and provide them with your insurance company details.
  • Lodge a claim with your insurance company (repairs cannot take place until the claim number has been accepted by your insurance company and allocated).
  • Supply your insurance company with all details regarding the accident including the other party's details, and the police incident number.
  • Bring your vehicle into WMC Autobody if it is roadworthy. If it needs to be towed advise your insurance company or tow truck driver that you would like it to be repaired by WMC Autobody or Gary A Smith (panel beaters and car painters).
  • Once delivered to us the damage to the vehicle will then be assessed. Give you an estimate of how long it will take to repair and the cost.
  • As soon as we receive the vehicle you have peace of mind as we handle everything from here.
  • All work by WMC Autobody is guaranteed, we provide customers the reassurance that the vehicle will be restored to its original condition.
  • You will be contacted as soon as your vehicle has been repaired, inspected, cleaned and ready to pick up.
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